Enquiries after hours
People contact local businesses in the evening and on weekends. If nobody answers, they try the next name on the list.
Kitchener · Waterloo · Cambridge · Guelph
AI services and automation for Kitchener-Waterloo small businesses.
Nuvelo Labs is an AI automation agency based in Kitchener, offering AI services to small businesses in Waterloo, Cambridge, Guelph and across Waterloo Region. We set up AI assistants that answer enquiries around the clock, follow up with every lead and ask every customer for a review, all built around how your business already works.
The problem
Where local businesses lose leads
Slow replies
Someone who messages two or three businesses usually goes with whoever replies first.
Few recent reviews
On Google Maps, people compare ratings and how recent the reviews are before they call anyone.
Admin at night
Quotes, reminders and follow-ups get done after hours, or not at all.
What we build
AI services for Kitchener and Waterloo businesses
AI website assistant
A chat assistant on your site that's trained on your business: your services, the areas you serve, your hours and how you work. It answers questions from information you approve and collects the details you need.
AI phone assistant
Answers calls when you can't, takes the caller's details and sends you a summary, so after-hours calls don't go to voicemail. Included in Growth and Scale, or as an add-on to Starter.
Lead follow-up and reminders
New enquiries get a reply within minutes by text or email, quotes get a polite follow-up, and booked appointments get reminders.
Google review requests
After each job or visit, every customer gets a short message with a direct link to your Google review page, plus one reminder.
Nuvelo Labs keeps a small client list by design, so you have one point of contact from the first audit through every monthly check-in. Want to read up first? See our guides to AI chatbots for small business and AI receptionists vs answering services.
AI plans start at $499/month plus a one-time $499 onboarding fee, which covers building, testing and launching your systems. Just want your phone answered? The AI receptionist on its own is $349/month plus a $299 setup, month to month. See all pricing. Want more customers nearby to find you on Google too? See local SEO in Kitchener-Waterloo.
How it works
Three steps. About two weeks.
1
Free 30-minute audit
We look at how enquiries reach you today and where they slip through, and show you where automation would help.
2
We build and test it
We set up the assistant and automations with you, approve every answer together and test them before launch. Most setups are live within 2 weeks.
3
It runs while you work
Leads and booking requests arrive ready to act on. We check in monthly and adjust as your business changes.
FAQ
Common questions
No. We're based in Kitchener-Waterloo and work with small businesses in Kitchener, Waterloo, Cambridge and Guelph, and across Ontario.
Trades, dental and health clinics, law firms, mortgage brokers, accounting firms, real estate, restaurants, gyms, beauty and wellness, auto shops and other local businesses. Every setup is built around the business it's for.
AI plans start at $499 a month plus a one-time $499 onboarding fee (it covers learning your business, building and testing your systems, and getting them live), with a 3-month minimum and then month to month. Local SEO on its own is $599 a month plus a $499 one-time setup. The AI receptionist on its own is $349 a month plus a $299 setup, month to month with no minimum.
Most systems are live within 2 weeks of onboarding. A simple website assistant can be ready in 3 to 5 days.
See it working for your business first.
Get a free demo built for your business, or book a 30-minute call. No commitment.
Prefer email or phone? hello@nuvelolabs.com or 226-476-3800
See how it works in your industry